90-Day Warranty

We stand by the quality of our wallets, and we want you to shop with confidence. That's why we offer a comprehensive 90-day warranty to ensure your peace of mind.

Warranty Details

If your wallet experiences any issues due to a production defect within 90 days of your purchase, we've got you covered. Our warranty allows for up to two replacements, all at no additional cost to you.

How to Request a Warranty Replacement

To request a warranty replacement, simply contact our dedicated support team at support@thisiswallet.com. We're here to assist you every step of the way.


To be eligible for a warranty replacement, please ensure the following:
- Your wallet must exhibit issues directly linked to a production defect (as an example, the seams coming apart or the leather tearing).
- Your wallet should be in its original condition and packaging.
- Provide the receipt or proof of purchase to validate your claim.

Returning Your Item 

If your warranty claim is approved, we may provide you with clear instructions on how and where to send your item. Please note that returns without prior authorization will not be accepted.

We are committed to delivering high-quality products and exceptional customer service. If you have any questions or concerns about our warranty or any other aspect of your shopping experience, please don't hesitate to reach out to us at support@thisiswallet.com. We're here to assist you. Shop confidently with us today!

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with American Express, or any of its subsidiaries or its affiliates. The name American Express as well as related names, marks, emblems and images are registered trademarks of their respective owners.